Top related persons:
Top related locs:
Top related orgs:

Search resuls for: ". Alaska Airlines"


25 mentions found


Last month in Chicago, a United Airlines flight to London was ready to depart, but it was still waiting for 13 passengers connecting from Costa Rica. The airline projected they’d miss the flight by seven minutes. The system also sent text messages to the late-arriving passengers and the people on the waiting jet to explain what was happening. still might not be able to find space for your carry-on, but it could help put an end to the 40-gate dash — sprinting to catch your connecting flight before the door slams shut — as well as other common travel headaches. Alaska Airlines, American Airlines and others have been working to develop new A.I.
Persons: It’s, Helane Becker, TD Cowen Organizations: United Airlines, . Alaska Airlines, American Airlines Locations: Chicago, London, Costa Rica,
Power’s 2024 North American Airline Satisfaction Study. Power hasn’t revealed an overall North American airline passenger satisfaction score, with Mike Taylor, travel intelligence lead at J.D. Power’s top North American airlines for economy passengers1. Power’s top North American airlines for premium economy passengers1. Power’s top North American airlines for first/business passengers1.
Persons: , Power hasn’t, Mike Taylor, That’s, Tony Gutierrez, , Taylor, , ” Taylor Organizations: CNN, North, Southwest Airlines, Southwest, Delta Air Lines, Delta, JetBlue, AP, ” Airlines, Allegiant, Alaska Airlines, JetBlue Airways, American Airlines, United Airlines, Air Canada, Spirit Airlines, Frontier Airlines, Delta Air, . Alaska Airlines, Air Locations: ., J.D, Power, Delta, North America
In today's big story, we're looking at how much Americans spend on rent and why cheap properties are so hard to come by. And now a new Harvard study demonstrates how costly the rental market has become, Business Insider's Pete Syme writes. Harvard's Joint Center for Housing Studies estimated 12.1 million American households spend more than half their income on rent and utilities. That number grows to 22.4 million households for those spending more than 30% of their income on rent and utilities. Meanwhile, experts predict the housing market will reverse course this year as housing inventory increases and mortgage rates fall.
Persons: , Tom Williams, Pete Syme, BI's Eliza Relman, Juliana Kaplan, There's, that's, Angela Ostafichuk, Justin Sullivan, Mario Tama, Tesla, Elon Musk, Dan DeFrancesco, Hallam Bullock, Jordan Parker Erb Organizations: Service, Business, Getty, Harvard, for Housing Studies, BI, Apple, Alaska Airlines, Boeing, American Express, Hyundai, Brands, Dolce, Gabbana Locations: Capitol, Washington, That'll, New York, London
Read previewThe Boeing 737 Max 9 will return to the skies on Friday, three weeks after the Alaska Airlines blowout, the carrier announced Wednesday. According to Reuters, United Airlines — the biggest operator of the Max 9 with 79 of them — said it will start flying the jet again from Sunday. "It makes me angry," Alaska Airlines CEO Ben Minicucci told NBC. Not all the Max 9 jets will immediately return to service because some haven't been through the full inspection process yet. Alaska Airlines expects all its inspections to be completed over the next week.
Persons: , Max, Ben Minicucci, Scott Kirby, Mike Whitaker Organizations: Service, Boeing, Alaska Airlines, Business, Reuters, United Airlines —, Federal Aviation Administration, Portland International, National Transportation Safety, NBC, CNBC, FAA Locations: Alaska
Boeing and Spirit AeroSystems are under multiple investigations that probe their safety policies and procedures. Boeing said it couldn’t comment on the reports about what may have led to the door plug blowing off the plane, citing the ongoing investigation. The process also includes tightening fasteners and performing “detailed inspections of…dozens of associated components.”FAA on Sunday also required airlines to ensure older Boeing 737 planes with similar door plugs were secure. The FAA said airlines operating the Boeing 737-900ER model should visually inspect the planes but didn’t require them to be grounded. Two Max variants — the Max 7 and the Max 10 — are still awaiting approval to begin carrying passengers.
Persons: Max, AeroSystems, Washington Democratic Sen, Maria Cantwell, , David Calhoun, Jennifer Homendy, Ben Minicucci, Lester Holt, Mike Whitaker, Whitaker, , , Wells Organizations: New, New York CNN, Boeing, Alaska Airlines, New York Times, Seattle Times, Federal Aviation Administration, National Transportation Safety, Washington Democratic, Senate, US National Transportation, ” Boeing, Max, NBC, FAA, ., Sunday Locations: New York, . Airlines, Alaska, United, Indonesia, Ethiopia
Federal regulators on Wednesday cleared the way for Boeing 737 Max 9 jets to fly again — but also said they would put new limits on production of the troubled planes. The Federal Aviation Administration grounded about 170 Max 9 planes on Jan. 6 after a body panel detached from an Alaska Airlines Max 9 minutes after the flight took off from Portland, Ore., leaving a gaping hole in the side of the jet. On Wednesday, the agency approved a set of inspection and maintenance procedures and said airlines could resume flying the jets once the checks were complete. The process includes requiring airlines to inspect certain bolts and fasteners and to re-torque fasteners on the panel, known as a door plug, which is placed where an emergency exit door would be if a jet had more seats. United Airlines said that it would begin inspecting its 79 Max 9 planes under the new guidelines and that it expected to start using them again on flights on Sunday.
Organizations: Boeing, Max, Federal Aviation Administration, Alaska Airlines Max, United Airlines, Sunday . Alaska Airlines Locations: Portland ,, Sunday
"Until we're comfortable that the [quality assurance] system is working properly ... we're going to have boots on the ground," he said. United, which has 79 Boeing 737 Max 9 planes in its fleet, more than any other carrier, said Monday it's assuming the planes will remain grounded through the end of January. He said United is taking the larger variant, the 737 Max 10, out of its fleet plans, because of lengthy delivery delays. Those accidents involved the 737 Max 8, a smaller variant of the same aircraft family. This photo released by the National Transportation Safety Board shows the door plug from Alaska Airlines Flight 1282 on Monday, Jan. 8, 2024, in Portland, Ore. National Transportation Safety Board via AP
Persons: Michael Whitaker, Drew Angerer, , Mike Whitaker, Max, We've, Whitaker, It's, John Lovell, they've, Scott Kirby, Ben Minicucci, Stan Deal Organizations: Federal Aviation Administration, FAA, Commerce, Science, Capitol, Getty, Getty Images WASHINGTON, CNBC, Boeing, Alaska Airlines, United Airlines, National Transportation Safety Board, National Transportation, AP, Max, Airlines, NBC, Deal, Transportation Locations: Washington ,, Alaska, Portland , Oregon, Renton , Washington, Portland , Ore
American and United sat in the middle of the group, mostly losing points for cancelations, tarmac delays, and baggage mishaps. AdvertisementHere's a closer look at the best and worst airlines in the US for 2023 — and how they ranked in each category in the WSJ rankings:9. JetBlue AirwaysJetBlue Airways ranked dead last in the WSJ's annual list of best and worst US airlines for 2023. AaronP/Bauer-Griffin/GC Images via Getty Images2022 Rank: 1Delta is the best airline in the US for 2023, according to The Wall Street Journal's ranking. It was second for extreme delays, fourth for tarmac delays and mishandled baggage, and fifth for flight cancelations — its lowest finish overall.
Persons: , Delta, Allegiant, Andrew Watterson, United, Marcus Mainka, Tayfun, Mario Tama, Nicolas Economou, Robert Alexander, Tom Williams, Bauer, Griffin Organizations: Delta Air Lines, Alaska Airlines, JetBlue Airways, Service, Delta, Allegiant, Department of Transportation, — United Airlines, American Airlines, Max, Southwest Airlines, Journal ., Spirit Airlines, Frontier Airlines, Jetblue, JetBlue, Airlines, JetBlue Airways JetBlue Airways, Anadolu Agency, Getty, cancelations, Spirit Airlines Spirit Airlines, United Airlines United, American Airlines American Airlines, Southwest Airlines Southwest Airlines, Southwest, Delta Air Lines Delta Air Lines Locations: West Coast, Seattle, Alaska, New York City, New York, Southwest
New York CNN —Flight cancellations across the country continue to cause headaches for thousands of travelers, and Southwest is topping the list of most-affected airlines for the second consecutive day. Saturday and Sunday saw more than 16,500 flights delays and nearly 3,000 cancellations across the United States, according to FlightAware. The Federal Aviation Administration instated the order after a piece of the fuselage blew off an Alaska Airlines flight on January 5 with 177 people on board. United has canceled nearly 13% of its flights, making it the second most affected airline behind Southwest, which doesn’t fly any Max 9 planes. Alaska Airlines experienced the third-highest rate of cancellations on Sunday, having called off about 15% of its total flights.
Persons: , Organizations: New, New York CNN, Rockies, Southwest, CNN, Southwest Airlines, National Weather Service, NWS, American Airlines, Dallas, Fort Worth International, Alaska Airlines, Boeing, Max, Federal Aviation Administration Locations: New York, Southwest, Texas, Oregon, Mississippi, Memphis, Dallas, Nashville, Chicago, Denver, DFW, United States, United, Portland , Oregon
While an improvement from Saturday’s nearly 8,000 delays and 1,400 cancellations, the nightmarish travel weekend has seen more than 11,000 total flight delays. Denver, which is under a winter storm warning until Monday evening, saw 10% of its airport’s incoming flights canceled today. Last week, more than 200 United and Alaska Airlines flights were canceled each day due to the federally mandated grounding of Boeing 737 Max 9 aircraft. The Federal Aviation Administration instated the order after a piece of the fuselage blew off an Alaska Airlines flight on January 5 with 177 people on board. Alaska Airlines experienced the third-highest number of cancellations on Sunday, having called off nearly a quarter of its total flights.
Persons: Dallas, United Organizations: New, New York CNN, O’Hare, Buffalo Niagara International, National Weather Service, Dallas ’ Love, Alaska Airlines, Boeing, Max, Federal Aviation Administration, Southwest Locations: New York, United States, Denver, Chicago, Buffalo , New York, Texas, Virginia, Tennessee, Arkansas . Texas, United, Portland , Oregon
It is a feat former President Donald Trump is trying to duplicate this year. The first true test of Trump’s comeback occurs Monday in Iowa, where caucusgoers will venture into sub-zero temperatures to choose between Trump, Florida Gov. After months of speculation, we’ll finally get some answers to a few questions: Is there an opening for any Republican aside from Trump? Most of our contributors thought Haley won Wednesday’s CNN debate in Iowa against DeSantis, but Trump’s absence from the stage again loomed large. “Haley sounded like someone looking to take on the genuine article — the Republican frontrunner,” wrote W. James Antle III.
Persons: George Washington’s, Grover Cleveland, , Troy Senik, Donald Trump, Cleveland, , , Republican frontrunner’s, Cleveland didn’t, Benjamin Harrison —, Ron DeSantis, Nikki Haley, Vivek Ramaswamy, we’ll, Will DeSantis, he’s, Haley, Wednesday’s, “ Haley, James Antle III, , ” Clay Jones, Chris Christie, Trump, ” Antle, who’s, Facebook Sophia, Nelson, “ Haley isn’t, Todd Graham, she’d, it’s, ” DeSantis, John Avlon, Laurence Tribe, Norman Eisen, Taylor Redd, Florence Pan, John Sauer, ” Bill Bramhall, Frida Ghitis, Ghitis, DeSantis, Julian Zelizer, Dean Obeidallah, Nikki Haley’s Lisa Benson, Peter Bergen, Prince Mohammed Bin Salman, Biden, ” Walt Handelsman, Max, Drew Sheneman, Hassan Shahidi, Shahidi, Oprah, Oprah Winfrey, John Salangsang, Adrienne Bitar, WeightWatchers, couldn’t, Rose Blanchard, Sarah Gundle, Blanchard, Claudine ‘ Dee Dee ’ Blanchard, Gypsy Rose, ” Dee Dee, Gundle, Dee Dee Blanchard, Pope Francis, ” Jill Filipovic, Filipovic, Pope, ” Lloyd Austin’s, Lloyd Austin, Joe Biden, Austin, isn’t, Bill Bramhall, “ Oppenheimer, “ Barbie, “ Barbie ”, Gene Seymour, Oppenheimer, Emma Stone, ” Seymour, Don’t, Michael Bociurkiw, Ukraine Lanhee J, Chen, Noah Berlatsky, Belichick Bill Belichick, Vince Lombardi, Jeff Haynes, Bill Belichick, Will Leitch, Jeff Pearlman, Nick Saban, ” “ Belichick, Saban, ’ Pearlman, Lou Piniella, Organizations: CNN, University of Michigan, Cleveland, Republican, Trump, Trump , Florida Gov, Wednesday’s CNN, DeSantis, New, New Jersey Gov, Twitter, Facebook, Florida Gov, DC, Agency, Capitol, GOP, US, UK, Alaska Airlines, Boeing, Max, Portland International, Flight, Foundation, Golden Globe, Globes, Catholic, Biden, Warner Bros ., Academy, Hollywood Foreign Press Association, Belichick, New England Patriots, Reliant, Patriots, Carolina Panthers, Getty, Super, Football, NFL, Minor League NFL, University of Alabama, Schlitz, Seattle Mariners Locations: Cleveland, Iowa, Trump , Florida, Trump, New Hampshire, New Jersey, Graham, Houthi, Yemen, Red, , Saudi Arabia, Saudi, Bergen, Iran, Iraq, Iranian, Oregon, Beverly Hills , California, Ukraine, Houston , Texas, AFP, Swiss
CNN —The Federal Aviation Administration said on Friday that after reviewing Boeing’s instructions for inspecting grounded 737 Max 9 planes, it has decided to seek more information before allowing the plan to proceed. One hundred and seventy-one of the planes remain grounded in the United States as airlines Alaska and United await updated emergency inspection guidance from the FAA. The FAA said it plans to collect data from the inspection of 40 of the planes using Boeing’s procedures before deciding whether the process will work for the rest of the grounded planes. It’s unclear whether the 40 planes will come from the Alaska Airlines fleet or the United Airlines fleet – the two airlines that fly this model of aircraft – or both. The agency’s latest move comes as the FAA also plans to audit the Boeing 737 Max 9 production line and its suppliers, with a focus on ensuring quality control.
Persons: , Mike Whitaker, , Whitaker, ” Whitaker, David Calhoun, “ We’re, ” Calhoun, Dave Calhoun, Calhoun, ” Jennifer Homendy, CNN’s Poppy Harlow Organizations: CNN, Federal Aviation Administration, FAA, Boeing, Max, Alaska Airlines, United, United Airlines, Wednesday, CNBC Locations: United States, Alaska, , Indonesia, Ethiopia
New York CNN —Winter weather, combined with the grounding of Boeing 737 Max 9 aircraft, is causing major disruptions for air travel. There have been more than more than 2000 flight cancellations Friday, the highest number since July 2023, data from the tracking site FlightAware show. Cancellations due to the grounding of the 737 Max 9 planes are also contributing to the totals. More than 200 United and Alaska Airlines flights have been cancelled each day this week due to the FAA-mandated grounding. 737 Max 9 delaysPassengers on Alaska Airlines and United Airlines have been marred by hundreds of flight cancellations this week.
Persons: Max, , , Boeing “, Dave Calhoun, Calhoun, Jennifer Homendy, CNN’s “ Anderson Cooper, Scott Kirby, Pete Buttigieg, United, CNN’s Marnie Hunter, Forrest Brown, Paradise Afshar, Elizabeth Wolfe, Gregory Wallace, Pete Muntean, Sara Smart, Chris Isidore Organizations: New, New York CNN, Boeing, Max, Midway, Alaska Airlines, FAA, United Airlines, Federal Aviation Administration, CNN, United, Tech Ops, NTSB, Wednesday, CNBC, , Transportation, “ Boeing Locations: New York, O’Hare, Denver, Milwaukee, United, Portland , Oregon, Alaska, Oregon, Washington, Paradise
Ntsb | Via ReutersAirlines have canceled hundreds of flights since the Federal Aviation Administration ordered carriers to take Boeing 737 Max 9 planes out of service for urgent inspections. The FAA grounded more than 170 Boeing 737 Max 9 planes so they can be inspected after a door plug panel blew out on Alaska Airlines Flight 1282 on Friday. United Airlines and Alaska Airlines are the biggest operators of the Boeing 737 Max 9, with 79 and 65 of the planes in their fleets, respectively. United canceled 229 mainline flights on Monday, representing about 8% of its schedule, according to FlightAware. The more common Boeing 737 Max 8 plane is not affected.
Persons: Aeromexico, it's, United Organizations: Alaska Airlines Flight, Boeing, National Transportation Safety, Ntsb, Via Reuters Airlines, Federal Aviation Administration, Max, FAA, Alaska Airlines, United Airlines, United, Copa Locations: Alaska, Portland , Oregon, Ontario , California
PORTLAND, Ore. (AP) — An off-duty pilot riding in the extra seat in the cockpit of a Horizon Air passenger jet tried to shut down the engines in midflight and had to be subdued by the crew, according to a pilot flying the plane. The San Francisco-bound flight on Sunday diverted to Portland, Oregon, where it was met by officers from the Port of Portland, who took Emerson into custody. Political Cartoons View All 1215 ImagesOne of the pilots told air traffic controllers that the man who posed the threat had been removed from the cockpit. “We’ve got the guy that tried to shut the engines down out of the cockpit. Sunday's incident occurred on a 76-seat Horizon Air Embraer 175 that left Everett, Washington, at 5:23 p.m. local time and landed in Portland an hour later.
Persons: Joseph David Emerson, Emerson, We’ve, , wasn’t, ___ Koenig, It's LiveATC.net Organizations: Horizon Air, Multnomah County Sheriff’s Office, Alaska Airlines, FBI, Federal Aviation Administration, FAA, Authorities, Air, Sound, Horizon Air Embraer Locations: PORTLAND, midflight, Oregon, Multnomah County, San Francisco, Portland , Oregon, Port of Portland, Seattle, Alaska, Portland, Everett, Washington, Dallas
Planes packed with summer travelers boosted Delta Air Lines to a $1.11 billion profit in the third quarter, and the carrier said Thursday that it expects revenue to keep rising into the holiday season. Profit was up 59% from a year earlier, as strong ticket sales — especially for premium seats and international flights — helped Delta shrug off higher labor costs. “I think we’re closing the year strong, and the holiday bookings that we see right now are pretty good,” CEO Ed Bastian said in an interview. For the fourth quarter, Delta said revenue will rise as much as 11% from a year ago and it will earn between $1.05 to $1.30 per share. Bastian expressed confidence that Delta and other carriers can raise prices enough to cover any increase in fuel expense.
Persons: , Ed Bastian, Bastian, ” Bastian, We’ll, Organizations: Delta Air Lines, , Travelers, JFK, Delta, Alaska Airlines, JetBlue, Revenue Locations: Delta, Atlanta, U.S, New
Alaska has created a custom blend with Portland-based roaster Stumptown to make a coffee that’s immune from the altitude-changing effects that airborne-served coffee typically creates, including tasting bitter and weak. The custom coffee, a first for a major airline, will exclusively be served on every Alaska flight, including its regional carrier Horizon Air, by December 1. Taste and smell are inextricably combined and people’s sense of smell is significantly altered in the sky. Alaska even taste-tested the blend with creamer and Biscoff cookies to “ensure the best combination.”However, the freshly brewed partnership with Stumptown means that Alaska is ending its decade-long partnership with fellow Seattle-based coffee company, Starbucks. Other regional companies served on Alaska include Tillamook cheeses, Salt & Straw ice cream and Straightaway canned cocktails.
Persons: Stumptown, Stumptown’s, punchier, creamer, ” Edward Russell, Organizations: New, New York CNN, Alaska Airlines, Horizon, CNN, Seattle, Starbucks, Delta Air Lines, Airline Locations: New York, Alaska, Portland, Seattle, Pacific, Tillamook
Bill Zhou flew to UC Berkeley from Los Angeles three times a week for an academic year to avoid paying Bay Area rent. This is an as-told-to essay based on conversations with and Reddit posts written by Bill Zhou, a 26-year-old transportation engineer. Bay Area rent for a private bedroom and bathroom is super expensive, and I didn't feel justified in spending that much money. Courtesy of Bill Zhou / Photo by Heyang QiuI scheduled all my classes to fall on Monday, Wednesday, and Friday. Also, it was affordable only because I had so many flight miles.
Persons: Bill Zhou, I've, Heyang Qiu, Heyang Qiu I, they're, it's Organizations: UC Berkeley, University of California, Alaska Airlines, Valentine's, Los Angeles International Airport, LAX, TSA, BART, AC, San Francisco International Airport, California, Patrol Locations: Los Angeles, Hong Kong, London, Berkeley, LA, Bay, San Francisco, Oakland
Marcos del Mazo/LightRocket/Getty ImagesAfter a couple of years of reduced air travel in the wake of the pandemic, travelers returned to the air in 2022 to significant airline chaos – canceled flights, lost luggage and overstretched staff. And interestingly, while Air New Zealand came out on top for 2023, Thomas said the results were close among the top five. Singapore Airlines took the fifth spot on AirlineRatings.com's 2023 list and also won the Best First Class award. Johannes P. Christo/Anadolu Agency/Getty ImagesAbu Dhabi’s Etihad Airways is number 3 on AirlineRatings.com’s 2023 list. Singapore Airlines, named top in the Best First Class award and the Excellence in Long Haul Travel - Southeast Asia award, took fifth place overall.
Persons: AirlineRatings.com, , ” Geoffrey Thomas, ” AirlineRatings.com, Marcos del Mazo, Thomas, Johannes P Organizations: CNN, Air, Zealand, CNN Travel, Zealand’s, Qatar Airways, Air New Zealand, Business, Catering, Long, Singapore Airlines, Christo, Anadolu Agency, Abu Dhabi’s Etihad Airways, Korean, North, ” Air, New, Civil Aviation Authority, Auckland International Airport, Etihad Airways, Qantas, Virgin, Cathay Pacific Airways, Emirates, Lufthansa, SAS, TAP, All Nippon Airways, Delta Air, Air Canada, British Airways, Jet, JAL, Vietnam Airlines, Turkish Airlines, KLM, . Alaska Airlines, United Airlines Locations: Australia, North Asia, Asia, Zealand, Auckland, AirlineRatings.com’s, Virgin Australia, Swiss, TAP Portugal
Illustration by Yukai Du Strikes, Delays and Lost Luggage: How to Survive Air Travel This Summer With the travel season in full swing, we compiled a guide to help you navigate the year’s most hectic time in the skies. If you don’t care which beach, shop around.” If you haven’t booked summer flights, do it now. For one, avoiding the airports with the highest levels of delays and cancellations last summer may be a good idea. They’re also getting longer inside airport lounges, longtime havens from the masses clogging the terminals at peak times. Standard membership in Priority Pass, a network of 1,300 airport lounges, starts at $99 a year, with each visit costing $35 at that level.
Persons: Yukai Du, we’ve, haven’t, Hopper, What’s, , Laura Lindsay, Ted Rossman, Priceline, Mr, Rossman, Charlotte Douglas, Toronto Pearson, it’s, , Carter Langston, Rhonda Lawson, C.B.P, you’ve, you’re, You’ll, Lawson, Emmanuel Macron, Tomasz Pawliszyn, Jamie Larounis, Larounis, they’re, SITA —, They’re, Eric Goldmann of Atlanta Organizations: Bureau of Labor Statistics, Google, Miami, JetBlue, Heathrow Airport, Amsterdam Schiphol, Gatwick, Air Canada, Labor, Newark Liberty International, La Guardia Airport, Kennedy Airport, Reagan, Miami International, Orlando International, Boston Logan International, Charlotte Douglas International, Toronto Pearson, Federal Aviation Administration, Washington , D.C, Customs, Western, Gulf, Phoenix, Transportation Security Administration, Global, Border Protection, Clear, PreCheck, Heathrow, Air, SNCF, U.S . State Department, Smart, Union, Travelers, New Tech, Airlines, Lufthansa, Siemens, Alaska Airlines, KLM, U.S . Bureau of Transportation Statistics, Apple, The Department of Transportation, American, Venture, Dallas Fort Worth International, JPMorgan Chase, Club, Chase Sapphire Reserve, Americas Locations: Europe, United States, Asia, San Francisco, Jacksonville, Fla, Miami, London, Amsterdam, U.S, La, New York, Washington, Charlotte, N.C, Newark, Orlando, Toronto, Sydney, Jakarta, Frankfurt, Munich, Heathrow, Washington ,, States, Denver, Seattle, Reno, Nev, Gulf Coast, Atlantic, Houston , New Orleans, Atlanta, Luton, T.S.A, , noncitizens, France, Britain, Italy, Germany, Berlin, Dutch, Swiss, Delta, United, Hong Kong, Dallas, Boston, North, Central, South America, Dallas , Newark
The 2023 North America Airline Satisfaction Study, from J.D. Power this month released its 2023 North America Airline Satisfaction Study, which measures passenger satisfaction among business and leisure travelers of major airline carriers. The best airlines in North America in 2023JetBlue Airways ranked no. Alaska Airlines ranked third with an overall customer satisfaction score of 823. Southwest Airlines topped the list for best basic economy and economy.
CNN —Air travel has bounced back after its pandemic-induced slump, but that doesn’t mean passengers are feeling good about it. North American travelers are frustrated with high ticket prices, staffing shortages and reduced routes, according to consumer research company J.D. Power’s 2023 North American Airline Satisfaction Study. Unsatisfied passengersDelta Air Lines ranked number one for premium economy passengers, number two for economy passengers and number two for first class and business class travelers. American Airlines
The Biden administration is proposing a new rule to address airline passengers' rights in the US. It would require airlines to provide cash compensation for flight delays and cancellations. JetBlue and Alaska Airlines are the only carriers that offer flight credit during lengthy delays, the DOT says. No major US airline currently guarantees cash compensation for controllable delays or cancellations, the dashboard shows. For comparison, the department's 2021 proposal that would require airlines to refund passengers for delayed luggage and broken WiFi still has not taken effect.
The Department of Transportation's list of airlines' on-time performance was published Thursday. Every airline had a worse on-time performance rate in 2022 compared to 2021. But, the Dallas-based carrier was still the worst-performing company among the Big Four, which also includes American Airlines, United Airlines, and Delta. Take a closer look at the best and worst airlines for on-time performance for 2022:10. Delta Air LinesDelta Air Lines Boeing 737-900ER aircraft Alex Tai/SOPA Images/LightRocket via Getty ImagesRate: 82.14%Rate in 2021: 88.22%
The Department of Transportation's list of airlines' on-time performance was published Thursday. Every airline had a worse on-time performance rate in 2022 compared to 2021. But, the Dallas-based carrier was still the worst-performing company among the Big Four, which also includes American Airlines, United Airlines, and Delta. Take a closer look at the best and worst airlines for on-time performance for 2022:10. Delta Air LinesDelta Air Lines Boeing 737-900ER aircraft Alex Tai/SOPA Images/LightRocket via Getty ImagesRate: 82.14%Rate in 2021: 88.22%
Total: 25